Overcart recently announced the launch of OverTrust—a warranty service suite that will enable its customers to have both free and paid post-sales service across India. The OverTrust warranty currently applies to smartphones, tablets, feature phones, and laptops, and can be availed by customers at any Overcart-certified walk-in service center. These service centers are present in 42 cities across India and currently provide refurbishment services to top brands and manufacturers of smartphones, tablets, and laptops. At Overcart, all devices are put through an extensive app-based and manual quality-check process prior to sale.
Alexander Souter, Co-founder, Overcart, says “We are committed to delivering superior customer experience. With OverTrust, we want to further boost customer confidence in the unboxed and refurbished products sold at Overcart.com. We aim to have over 150 Overcart-certified walk-in service centers in the next 6 months. We are in the process of identifying right partners and are evaluating optimizations in service deliveries at multiple locations.”
Customers seeking additional support can contact the support teams at +91-828-752-2555 or email at [email protected] to register any complaints or breakdowns.
List of service centers can be found here: http://www.overcart.com/overtrust-warranty.
